> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.whaller.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Favorites

On Whaller, you can mark messages, files, folders, articles and spheres as favorites to make them easy to go back to later.

## Mark a message as a favorite

Click on the **star icon** ⭐️ next to the message (top right corner).

![](https://storage.crisp.chat/users/helpdesk/website/d5b88ee401dd8000/6ea1ee9a-1d43-4bf0-adb3-b8444b_hgust7.png)

Or open the message’s menu (3 small dots at the top right) and select “**Add to favorites**”.

![](https://storage.crisp.chat/users/helpdesk/website/184ae3aedf210100/b624fee8-e16b-4442-a350-3a30f3_12olscu.png)

_If you would like to remove a message from your favorites, simply click on the star icon again or select "**Remove from favorites**" in the menu._

## Filter favorite messages

Click on the **star icon** in your sphere's message search bar to filter and display all messages that have been marked as favorites.

![](https://storage.crisp.chat/users/helpdesk/website/2e0e88b98852ce00/e35f0ae4-91ff-4a15-80ec-50bdc3_9m8564.png)

## Mark a file or a folder as a favorite

When in your sphere’s file box*, move your mouse over the file or folder you would like to mark, then click on the **star icon**. You can also use the file/folder’s menu (3 small dots) and select “**Add to favorites**”.

![](https://storage.crisp.chat/users/helpdesk/website/6d03d45c9e18f80/bef86185-500a-470a-8ee6-a41eeb_1ykwcat.png)

### Filter favorite files/folders

Click on the **star icon** at the top right of your sphere’s file box to see all of the files and folders you have marked as favorites.

![](https://storage.crisp.chat/users/helpdesk/website/e907e8759fbbc800/651db8d2-5d6e-43a2-b68d-a68358_10ulkpx.png)

* _Available from the Pro offer_

## Mark a CMS article as a favorite

Click on the **star icon** at the top right of the article.

![](https://storage.crisp.chat/users/helpdesk/website/9f161ac627668800/6b73b0e7-239b-4346-b79f-5cefcc_4hale0.png)

## Add a sphere to favorites

There are 3 ways to add a sphere to your favorites (by clicking on the star icon):

### From the sidebar

![](https://storage.crisp.chat/users/helpdesk/website/33b457e9a1c19e00/7a85cc1a-4c03-441d-99dc-28c94a_1nhho1v.png)

### By the name of the sphere

![](https://storage.crisp.chat/users/helpdesk/website/2de128c4abbace0/452d6c18-1b28-4929-ada2-ab3ce9_g7f0z8.png)

### In the sphere menu

![](https://storage.crisp.chat/users/helpdesk/website/d360234288e4e800/70506796-8e30-4e3e-95b0-2a153f_an0xjp.png)

## “My favorites”

To quickly **find all of your favorite messages, files, folders, articles and spheres**, go to [your personal homepage](https://help-temp.whaller.com/en/article/the-root-page-homepage-i8o4i2/) (also known as the “root” page), and click on the “**My favorites**” tab in the subheader.

![](https://storage.crisp.chat/users/helpdesk/website/89422ff2c2df5000/6116707f-3743-4def-af7b-2bebb1_1nq5hj9.png)

You can also access your favorites directly from your account menu _(click on your avatar, top right of the interface)_.

![](https://storage.crisp.chat/users/helpdesk/website/f6ffbdf32f3e9800/a59b81da-3ad3-4217-8648-97a626_frjm5m.png)

### Filter favorites

Once on the favorites page, you can filter them by type: messages, files, articles, spheres

![](https://storage.crisp.chat/users/helpdesk/website/880a0f3c2a38c000/be259022-1dc0-4c47-a293-078ab4_a732g7.png)