> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.whaller.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# File box

Available in each sphere (_starting from the Pro offer_), the box gives members unlimited file storage and allows them to share and collaborate on documents in real time using the integrated [Whaller 365 office suite](https://help-temp.whaller.com/en/article/collaborate-with-the-whaller-365-office-suite-3p1yvd/).

Various options are available in the file box:

# Create a folder

Click on the ** “+ New** ” button to open the menu, then select “ **Folder** ”.

![](https://storage.crisp.chat/users/helpdesk/website/9428229511bee000/ae5208af-4494-43f7-b691-f61639_88fhgd.png)

# Create a document

Click on the “ **+ New** ” button to open the menu, then select the type of document you would like to create: **Word, Excel or PowerPoint**. The new document will automatically open in [Whaller 365](https://help-temp.whaller.com/en/article/collaborate-with-the-whaller-365-office-suite-3p1yvd/).  

![](https://storage.crisp.chat/users/helpdesk/website/58ff361a31b26c00/6346c488-95c4-4b77-a111-c4e5b2_e17bun.png)

# Add a link

Click on the “ **+ New** ” button to open the menu, then select “ **Link(s)** ”. Add your links and give them a label.  
  

![](https://storage.crisp.chat/users/helpdesk/website/eab09a2194537800/0f54a543-609f-43c1-bc4d-72708a_76kvgh.png)

![](https://storage.crisp.chat/users/helpdesk/website/84c572658538c800/0b283e81-7aa5-4383-b0ec-bf7d80_lj0ppy.png)

* Available from the Business offer

# Import a file

Click on the “ **Import** ” button to upload files from your computer to the file box.  
  

![](https://storage.crisp.chat/users/helpdesk/website/50724d49a6188800/391aa43a-c63f-4ed6-b601-97adaa_1su63xa.png)

# Download files

You can submit a request to download the full contents of your file box. Click on the “**Download**” button. You will then receive a link by email (active for 24 hours) allowing you to download the complete archive.  

_Note : This option is only available to sphere administrators._

  

![](https://storage.crisp.chat/users/helpdesk/website/5fae9ea50c4f5c00/32ccd025-8ab6-463b-b01a-044bb1_kknkea.png)

You can also download an individual file or folder via their menus (represented by the three small dots next to them).

# Bin

Click on the " **Bin** " button to see all deleted items. Open the menu next to a file or folder (by clicking on the three small dots) to "Restore", "Download" or "Delete".  

_Note:This option is only available to sphere administrators._

![](https://storage.crisp.chat/users/helpdesk/website/6309c2b4cd33c000/64be9cf4-fcd8-44e3-b509-2d38ca_8srfmc.png)

# Share a link

To share a direct link to a file or folder, select " **Share** " in its corresponding menu.

You can then choose how you wish to share it: via a private message to mentioned members, or via a public message visible to all sphere members.  

![](https://storage.crisp.chat/users/helpdesk/website/5e535a1c72c2d800/46178371-8440-464d-8c57-684e12_10ioplt.png)

Define the sharing mode you want:

![](https://storage.crisp.chat/users/helpdesk/website/92ac9a941a5ec000/db7ea889-86a0-4774-8084-f83f1d_12hdjnb.png)

* Available from the Pro offer

# Search

Use the search bar to find a file or folder by entering its name or a keyword.

  

![](https://storage.crisp.chat/users/helpdesk/website/1273d980d57dd300/2923b1c3-3a82-4e62-b15e-6e0dfd_1q2a43z.png)

# Versioning*

Keep a history of the documents you're working on and revert back to previous versions. Access a document's menu by clicking on the three small dots next to it, then select " **Version history** ".

![](https://storage.crisp.chat/users/helpdesk/website/e34b3f95dbbcf800/4151bc63-11a0-42fb-a021-6afed2_kfwulm.png)

![](https://storage.crisp.chat/users/helpdesk/website/aa88142731a38000/6c495d53-da3c-4d5e-8a7c-1639da_1wohseu.png)

* Available with the Enterprise offer

# Restrict access

As a Sphere Administrator, you can restrict access to a folder to only certain members of the Sphere. By clicking on "Restrict access", you will have to select the members and/or groups of members who will be able to access this folder, for the other members this folder will not appear in their sphere box.

![](https://storage.crisp.chat/users/helpdesk/website/8643cf9d34bb3800/capture-decran-2023-02-27-a-09_11mieha.png)

# Folder menu 

![](https://storage.crisp.chat/users/helpdesk/website/ed735e08b0a8b800/4a2b8d06-b0a1-46af-867b-11ebba_isv9c3.png)

Clicking on the three dots next to a folder will give you the following options:

*   Share a direct URL to the folder
    
*   Download
    
*   Rename
    
*   Move
    
*   Delete
    
*   Lock
    
*   Restrict access to select members or groups
    

* Available from the Business offer

# File menu  

![](https://storage.crisp.chat/users/helpdesk/website/f8cc7051797d3800/2e46bf52-53f0-4ce2-9989-88bbac_18kh4c4.png)

Clicking on the three dots next to a file will give you the following options:

*   Share a direct URL to the file
    
*   [Edit online](https://help-temp.whaller.com/en/article/collaborate-with-the-whaller-365-office-suite-3p1yvd/)
    
*   Download
    

Additional options are available to sphere administrators:

*   Rename
    
*   Move
    
*   Delete
    
*   Lock 
    

_Note: Members can rename, delete or move any files that they have created themselves._

See related articles: 
[File-related conversations](https://help.whaller.com/en/article/file-related-conversations-qf7la/)
[Share files externally](https://help.whaller.com/en/article/share-files-externally-wnojow/)
[Download the contents of a file box](https://help.whaller.com/en/article/download-the-contents-of-a-file-box-1gw9tem/)
[Versioning: version management, new version, file edition](https://help.whaller.com/en/article/versioning-version-management-new-version-file-edition-1ghszru/)



