> ## Knowledge Base Index
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> Use this file to discover available pages before exploring further.
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# How can I mention a person or group in a message?

To mention one or several people in a message, add the **"@"** symbol before their username(s). If you would like to make it private, be sure to select "In private" before you click "Share".  

[![](https://downloads.intercomcdn.com/i/o/151347430/2715061d213ca427efbb8e46/quick+tip+2+image+1.png)](6442796a-0187-402a-bcc4-dd274e059243)

Once shared, a little lock symbol confirms that the message is only visible to those that you have mentioned. 

[![](https://downloads.intercomcdn.com/i/o/151348871/2b79c346c5d0da951982c6c5/quick+tip+2+image+2.png)](e8135950-24b1-49d5-bd8e-f54f6ba360aa)

**  
Groups** can also be used to quickly mention several people at a time. Simply use the format **“@@nameofthegroup”**. You can ask your sphere administrator to create any groups you need.  

![](https://storage.crisp.chat/users/helpdesk/website/72dd792826483c00/dc0e3571-aeb8-4a8b-b1d6-4be518_6qkub0.png)