> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.whaller.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Multi-factor authentication: security key

On Whaller, you can add a physical verification (security key) to reinforce the authentication of your account.

**Step 1**

To activate your key, go to the " **Password & Security** " section in your account settings.

![](https://storage.crisp.chat/users/helpdesk/website/4cb45c6b904c6800/334f7bc8-6894-498b-8562-14812e_13rgqwl.png)

**Step 2**

Define the name of your key, then insert it into your computer.

![](https://storage.crisp.chat/users/helpdesk/website/3e89aa71075cc600/ef61aaf7-b443-4f02-aafc-119c86_lq8nt2.png)

**Step 3**

Once your key has been added, it will be operational.

Going forward, **you will need to use this key, plus your password each time you log in to Whaller**.

![](https://storage.crisp.chat/users/helpdesk/website/11429cc31d56de00/e98932a3-d21c-4c15-aff7-53ea45_1o8h467.png)