> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.whaller.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What do I do if my account is blocked?

Your account will be blocked after 5 consecutive unsuccessful password attempts.  
To unblock it, please contact  [Support.](mailto:contact@whaller.com) 

This system has been put in place as a security measure. You will be alerted by a pop-up window that displays the number of attempts remaining, then a link to reset your password before the account is blocked.