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FAQ & Troubleshooting
FAQ & Troubleshooting
29 articles in this collection
Written by
Abigail KLEIN
Associate a video conference room to an event
Written by
Abigail KLEIN
Updated over a week ago
Block a user
Written by
Abigail KLEIN
Updated over a week ago
Multi-factor authentication: security key
Written by
Abigail KLEIN
Updated over a week ago
How can I share a link to a single message/post?
Written by
Abigail KLEIN
Updated over a week ago
What image formats to use in messages?
See how images are displayed in messages and discover optimal sizes.
Written by
Abigail KLEIN
Updated over a week ago
Why is the "Move this message up" feature accesible to all sphere members?
Written by
Abigail KLEIN
Updated over a week ago
How can I change the order in which messages are displayed?
Written by
Abigail KLEIN
Updated over a week ago
How can I change the language?
Written by
Abigail KLEIN
Updated over a week ago
What is the role of a "Publisher" in a sphere?
Written by
Abigail KLEIN
Updated over a week ago
What are the optimal image sizes on Whaller?
Written by
Abigail KLEIN
Updated over a week ago
What are Whallies?
Written by
Abigail KLEIN
Updated over a week ago
Can I disable notification sounds?
Written by
Abigail KLEIN
Updated over a week ago
Can I share a post across different spheres?
Written by
Abigail KLEIN
Updated over a week ago
What do I do if my account is blocked?
Written by
Abigail KLEIN
Updated over a week ago
How can I contact the support team?
Written by
Abigail KLEIN
Updated over a week ago
How can I leave a sphere?
Written by
Abigail KLEIN
Updated over a week ago
How can I rename a sphere?
Written by
Abigail KLEIN
Updated over a week ago
How can I update my email address?
Update an email address or add a new email address to your Whaller account.
Written by
Abigail KLEIN
Updated over a week ago
How can I add or remove an organization manager?
Written by
Abigail KLEIN
Updated over a week ago
How can I leave an organization?
Written by
Abigail KLEIN
Updated over a week ago
How can I delete a sphere?
Written by
Abigail KLEIN
Updated over a week ago
How can I add a member to an organization?
Written by
Abigail KLEIN
Updated over a week ago
How do I delete an organization?
Written by
Abigail KLEIN
Updated over a week ago
Can I change my login/username?
Written by
Abigail KLEIN
Updated over a week ago
How can I attach an individual sphere to an organization?
Written by
Abigail KLEIN
Updated over a week ago
Members and Visitors (or External)
Discover the difference between members of an organization and visitors, and how to manage this separation of users.
Written by
Abigail KLEIN
Updated over a week ago
How can I mention a person or group in a message?
Written by
Abigail KLEIN
Updated over a week ago
How can I synchronize Google Calendar with Whaller?
Add Google Calendar events as events in Whaller
Written by
Abigail KLEIN
Updated over a week ago
How can I delete my Whaller account?
Written by
Abigail KLEIN
Updated over a week ago