FAQ & Troubleshooting

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29 articles in this collection
Written by Abigail KLEIN

Associate a video conference room to an event

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Written by Abigail KLEIN
Updated over a week ago

Block a user

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Written by Abigail KLEIN
Updated over a week ago

Multi-factor authentication: security key

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Written by Abigail KLEIN
Updated over a week ago

How can I share a link to a single message/post?

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Written by Abigail KLEIN
Updated over a week ago

What image formats to use in messages?

See how images are displayed in messages and discover optimal sizes.
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Written by Abigail KLEIN
Updated over a week ago

Why is the "Move this message up" feature accesible to all sphere members?

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Written by Abigail KLEIN
Updated over a week ago

How can I change the order in which messages are displayed?

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Written by Abigail KLEIN
Updated over a week ago

How can I change the language?

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Written by Abigail KLEIN
Updated over a week ago

What is the role of a "Publisher" in a sphere?

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Written by Abigail KLEIN
Updated in the last hour

What are the optimal image sizes on Whaller?

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Written by Abigail KLEIN
Updated over a week ago

What are Whallies?

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Written by Abigail KLEIN
Updated over a week ago

Can I disable notification sounds?

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Written by Abigail KLEIN
Updated over a week ago

Can I share a post across different spheres?

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Written by Abigail KLEIN
Updated over a week ago

What do I do if my account is blocked?

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Written by Abigail KLEIN
Updated over a week ago

How can I contact the support team?

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Written by Abigail KLEIN
Updated over a week ago

How can I leave a sphere?

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Written by Abigail KLEIN
Updated over a week ago

How can I rename a sphere?

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Written by Abigail KLEIN
Updated over a week ago

How can I update my email address?

Update an email address or add a new email address to your Whaller account.
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Written by Abigail KLEIN
Updated over a week ago

How can I add or remove an organization manager?

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Written by Abigail KLEIN
Updated over a week ago

How can I leave an organization?

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Written by Abigail KLEIN
Updated over a week ago

How can I delete a sphere?

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Written by Abigail KLEIN
Updated over a week ago

How can I add a member to an organization?

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Written by Abigail KLEIN
Updated over a week ago

How do I delete an organization?

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Written by Abigail KLEIN
Updated over a week ago

Can I change my login/username?

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Written by Abigail KLEIN
Updated over a week ago

How can I attach an individual sphere to an organization?

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Written by Abigail KLEIN
Updated over a week ago

Members and Visitors (or External)

Discover the difference between members of an organization and visitors, and how to manage this separation of users.
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Written by Abigail KLEIN
Updated over a week ago

How can I mention a person or group in a message?

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Written by Abigail KLEIN
Updated over a week ago

How can I synchronize Google Calendar with Whaller?

Add Google Calendar events as events in Whaller
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Written by Abigail KLEIN
Updated over a week ago

How can I delete my Whaller account?

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Written by Abigail KLEIN
Updated over a week ago