Download the contents of a file box
On Whaller, sphere administrators have the possibility to export the contents of a single folder or the entire file box*.
_Note:_ This feature is not available with OneDrive.
In the file box, click on the "**Download**" button to download the entire contents of the box.
![](https://storage.crisp.chat/users/helpdesk/website/3e3e606e4bd6860/a0486489-3548-4fbd-b241-a56b7c_1u1zjhw.png)
In the file box, click on the three dots next to the folder you would like to download to open the menu. Select “**Download**”.
![](https://storage.crisp.chat/users/helpdesk/website/a2664473bf05e000/c5b0d589-6dde-416a-aa0b-7c2871_1i7106m.png)
Once the export is complete, you will receive an email with a link to download your content.
![](https://storage.crisp.chat/users/helpdesk/website/a619e23a751f6800/75eb4d50-82d7-4619-acb5-dd615b_ncyhpe.png)
* Available from the Pro offer
_Note:_ This feature is not available with OneDrive.
**Download the contents of an entire file box**
In the file box, click on the "**Download**" button to download the entire contents of the box.
![](https://storage.crisp.chat/users/helpdesk/website/3e3e606e4bd6860/a0486489-3548-4fbd-b241-a56b7c_1u1zjhw.png)
**Download the contents of a single folder**
In the file box, click on the three dots next to the folder you would like to download to open the menu. Select “**Download**”.
![](https://storage.crisp.chat/users/helpdesk/website/a2664473bf05e000/c5b0d589-6dde-416a-aa0b-7c2871_1i7106m.png)
Once the export is complete, you will receive an email with a link to download your content.
![](https://storage.crisp.chat/users/helpdesk/website/a619e23a751f6800/75eb4d50-82d7-4619-acb5-dd615b_ncyhpe.png)
* Available from the Pro offer
Updated on: 11/01/2023
Thank you!