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Tags allow you to add keywords to a conversation in order to provide context and precision. You can create a tag by placing the "#" symbol before the word.

For example, writing this:

will generate this:

If you click on the tag icon in the message field, you can find the full list of tags available in your sphere. If you click on a tag, it will be attached to your message.

If you already know the tags of your sphere, when you enter the # and a letter, autocompletion will be suggested to save time.

This feature is useful when filtering messages by topic (and therefore by label) via the "funnel" symbol.

In order to filter messages by tags, several methods are possible:

By clicking on a given tag in a message, the filter will only display messages containing this same tag,

By using the search, and selecting the tag you are looking for.
An administrator can delete tags by clicking on the cross.

This is the result:

Updated on: 19/05/2023

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