Surveys
On Whaller, you can create a survey* to gather feedback on projects, events, etc. from your sphere members.
Go to the message publishing field and select the “ Attach a survey ” icon.
![](https://storage.crisp.chat/users/helpdesk/website/e5acfa3293444000/78319e01-8708-45f3-89e0-41cb06_1i4jh64.png)
When creating a survey, you can enable or disable the following options:
Anonymous survey: When a member participates in the survey, their vote will be anonymous to sphere members and administrators.
Instantly post the results after voting: Once a member submits their responses to the survey, they will have immediate access to the results.
![](https://storage.crisp.chat/users/helpdesk/website/1c51a52bb28fc000/60a68230-5cd6-48f5-b40c-7d0095_1w44znr.png)
Before the vote results can be:
- Invisible to everyone.
- Visible to you (the creator of the survey) and sphere administrators.
- Visible to all sphere members.
![](https://storage.crisp.chat/users/helpdesk/website/adc6ebb47531a00/b9800e3a-a091-42cd-a526-0e258b_1ovpph7.png)
You can choose from three different types of survey questions:
- Multiple choice: Respondents can select their choice(s) from several pre-defined answers.
Note: You can also check to allow only one possible answer.
![](https://storage.crisp.chat/users/helpdesk/website/f863fe918c7c8800/a40e1a43-7943-42e1-b6ab-3a0e16_v7wmy8.png)
- Free text : Respondents can provide a personalized written response, with no length restrictions.
![](https://storage.crisp.chat/users/helpdesk/website/e0701c327cb0c800/b17943d8-fa20-4469-ac20-f3d942_1awj23o.png)
- Satisfaction : Respondents can give a rating ranging from "very unsatisfactory" to "very satisfactory".
![](https://storage.crisp.chat/users/helpdesk/website/e2a4442367e67800/c8142efd-d2b8-496e-99cf-86295f_1jd3t41.png)
Click on the “ + ” button to create additional questions.
![](https://storage.crisp.chat/users/helpdesk/website/5ca228e9a7d11000/4cf55757-d2ea-411a-9bab-3c4db6_1trg09.png)
- Multiple choice questions: Validate your response by clicking on “ Vote ”, then go to the next question by clicking on the arrow at the right.
![](https://storage.crisp.chat/users/helpdesk/website/641cbabf3a948c00/aa9e18b5-e6e9-4659-b9a6-fbad63_11g6knx.png)
- Free text questions: Write your response then click on the “✔️” icon.
![](https://storage.crisp.chat/users/helpdesk/website/c816982c3fb97800/bfa541b8-37a2-4ddd-97fa-ad2875_1ob9dtu.png)
- Satisfaction questions : Click on the sphere that corresponds to your level of satisfaction.
![](https://storage.crisp.chat/users/helpdesk/website/4846f428cbf11400/d9e6fe9a-1471-497c-8585-568e78_1xe2bc9.png)
According to the visibility settings defined when a survey was created, its creator and the sphere’s administrators can follow the evolution of responses by clicking on the “ See the responses ” icon.
![](https://storage.crisp.chat/users/helpdesk/website/bd843047798e1000/d74ec810-b349-4c32-ab52-aefb8b_9s8yf4.png)
A survey can be closed by its creator or the sphere’s administrators at any time by clicking on the “ Close voting ” button.
![](https://storage.crisp.chat/users/helpdesk/website/7e3cbda29ecf2000/94b839e2-c1e0-4373-b7cc-6d186f_kq2usf.png)
*Available from the Standard offer
Create a survey
Go to the message publishing field and select the “ Attach a survey ” icon.
![](https://storage.crisp.chat/users/helpdesk/website/e5acfa3293444000/78319e01-8708-45f3-89e0-41cb06_1i4jh64.png)
Select custom options
When creating a survey, you can enable or disable the following options:
Anonymous survey: When a member participates in the survey, their vote will be anonymous to sphere members and administrators.
Instantly post the results after voting: Once a member submits their responses to the survey, they will have immediate access to the results.
![](https://storage.crisp.chat/users/helpdesk/website/1c51a52bb28fc000/60a68230-5cd6-48f5-b40c-7d0095_1w44znr.png)
Posting of results
Before the vote results can be:
- Invisible to everyone.
- Visible to you (the creator of the survey) and sphere administrators.
- Visible to all sphere members.
![](https://storage.crisp.chat/users/helpdesk/website/adc6ebb47531a00/b9800e3a-a091-42cd-a526-0e258b_1ovpph7.png)
Types of questions
You can choose from three different types of survey questions:
- Multiple choice: Respondents can select their choice(s) from several pre-defined answers.
Note: You can also check to allow only one possible answer.
![](https://storage.crisp.chat/users/helpdesk/website/f863fe918c7c8800/a40e1a43-7943-42e1-b6ab-3a0e16_v7wmy8.png)
- Free text : Respondents can provide a personalized written response, with no length restrictions.
![](https://storage.crisp.chat/users/helpdesk/website/e0701c327cb0c800/b17943d8-fa20-4469-ac20-f3d942_1awj23o.png)
- Satisfaction : Respondents can give a rating ranging from "very unsatisfactory" to "very satisfactory".
![](https://storage.crisp.chat/users/helpdesk/website/e2a4442367e67800/c8142efd-d2b8-496e-99cf-86295f_1jd3t41.png)
Add new questions
Click on the “ + ” button to create additional questions.
![](https://storage.crisp.chat/users/helpdesk/website/5ca228e9a7d11000/4cf55757-d2ea-411a-9bab-3c4db6_1trg09.png)
Take a survey
- Multiple choice questions: Validate your response by clicking on “ Vote ”, then go to the next question by clicking on the arrow at the right.
![](https://storage.crisp.chat/users/helpdesk/website/641cbabf3a948c00/aa9e18b5-e6e9-4659-b9a6-fbad63_11g6knx.png)
- Free text questions: Write your response then click on the “✔️” icon.
![](https://storage.crisp.chat/users/helpdesk/website/c816982c3fb97800/bfa541b8-37a2-4ddd-97fa-ad2875_1ob9dtu.png)
- Satisfaction questions : Click on the sphere that corresponds to your level of satisfaction.
![](https://storage.crisp.chat/users/helpdesk/website/4846f428cbf11400/d9e6fe9a-1471-497c-8585-568e78_1xe2bc9.png)
View survey results
According to the visibility settings defined when a survey was created, its creator and the sphere’s administrators can follow the evolution of responses by clicking on the “ See the responses ” icon.
![](https://storage.crisp.chat/users/helpdesk/website/bd843047798e1000/d74ec810-b349-4c32-ab52-aefb8b_9s8yf4.png)
Close a survey
A survey can be closed by its creator or the sphere’s administrators at any time by clicking on the “ Close voting ” button.
![](https://storage.crisp.chat/users/helpdesk/website/7e3cbda29ecf2000/94b839e2-c1e0-4373-b7cc-6d186f_kq2usf.png)
*Available from the Standard offer
Updated on: 11/01/2023
Thank you!