How can I contact the support team?
When browsing the Whaller site, you can begin a conversation by clicking on our mascot, Whally, on the bottom right of the page.
![](https://storage.crisp.chat/users/helpdesk/website/86963ab52979b800/ed652c11-3441-44a2-a6a2-ed7b5f_1b87oxd.png)
If Whally isn't visible, you can also ask a question via your account.
Click on your avatar then select "Ask the support team a question".
![](https://storage.crisp.chat/users/helpdesk/website/1886ba9624e12300/e8858101-6d8a-4385-b794-e5eeee_1pm4358.png)
![](https://storage.crisp.chat/users/helpdesk/website/86963ab52979b800/ed652c11-3441-44a2-a6a2-ed7b5f_1b87oxd.png)
If Whally isn't visible, you can also ask a question via your account.
Click on your avatar then select "Ask the support team a question".
![](https://storage.crisp.chat/users/helpdesk/website/1886ba9624e12300/e8858101-6d8a-4385-b794-e5eeee_1pm4358.png)
Updated on: 02/01/2023
Thank you!