How to block a user?
On Whaller, you have the possibility to block a user.
To do so, click on their avatar and select the " Block this person " option.
![](https://storage.crisp.chat/users/helpdesk/website/b4675aaa411fc000/a8caa280-c74d-4587-a088-0c7125_2dd2er.png)
If you block someone, they will still be able to mention you in public messages in a sphere, but will no longer be able to send you private messages.
If a blocked user tries to send you a private message, a pop-up will appear to inform them that they no longer have this right.
![](https://storage.crisp.chat/users/helpdesk/website/6d1bb396cdca180/5f346db0-ec72-414c-a42f-644d9b_k232d7.png)
To do so, click on their avatar and select the " Block this person " option.
![](https://storage.crisp.chat/users/helpdesk/website/b4675aaa411fc000/a8caa280-c74d-4587-a088-0c7125_2dd2er.png)
If you block someone, they will still be able to mention you in public messages in a sphere, but will no longer be able to send you private messages.
If a blocked user tries to send you a private message, a pop-up will appear to inform them that they no longer have this right.
![](https://storage.crisp.chat/users/helpdesk/website/6d1bb396cdca180/5f346db0-ec72-414c-a42f-644d9b_k232d7.png)
Updated on: 11/01/2023
Thank you!