Articles on: FAQ & Troubleshooting
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What do I do if my account is blocked?

Your account will be blocked after 5 consecutive unsuccessful password attempts.
To unblock it, please contact  Support. 

This system has been put in place as a security measure. You will be alerted by a pop-up window that displays the number of attempts remaining, then a link to reset your password before the account is blocked.

Updated on: 02/01/2023

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