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Set up your organization

To access an organization's settings, a manager must go to the internal portal of his organization and then to the "Configuration" tab via the gear wheel.

Rename the organization

To rename an organization, go to "Settings", then click on the "Rename the organization button". Enter the new name then click "OK".  

Logo and color

In the "Settings" section, you can upload your logo (company, association, etc.).
You can also change the main color of the organization portal. The color you choose will then be applied by default to any new spheres you create in the organization.  

Type of organization

It is possible to define the type of organization: company, association, school or other.
When creating an organization, default spheres are created based on the type chosen.

Public portal

The public portal is a public page for an organization. It can be diffused to allow users to connect directly to the organization.
If the "Invitation request" option is enabled, non-member users can make a direct request to join the organization.
If the organization has the Business or Enterprise offer, they can also create a personalized website using the CMS (see "CMS" page for more information).


A charter is a document that must be accepted in order to access the organization. This could be a code of conduct, for example.  

Once defined or modified, the charter is displayed for all users at their next connection to the organization, and must be validated.
It can be deleted if no longer necessary.  

*Available with Business and Enterprise offers

Personalized emails*

You can personalize the emails that users receive when they join the organization. The text can be different depending on whether the person is a member or a visitor.
Texts can be formatted using Markdown.  

*Available with Business and Enterprise offers

Sphere options

The following options can be enabled or disabled:

Video conference rooms (enabled by default). A video conference room can be attached to each of the spheres in your organization.

The types of messages (all enabled by default). Not all types of messages are relevant for an organization. You can disable certain options so that users cannot access them.

The mention "I dislike" (checked by default)

Restriction of the features "create an event" and "create a survey" to administrators and content managers (unchecked by default)

Creation of spheres by members (enabled by default)

Sphere document box (enabled by default)

Personalize the list of types of events

Alert managers by email if blacklisted words are used in an organization sphere. Indicate the blacklisted words in the field, separating them by a comma.

Automatically accept emails*

An email domain can be added. Users with addresses from the selected domain, who request to join the organization, will automatically be accepted. 

*Available with Pro, Business and Enterprise offers



Badges are a way to recognize a skill. The person who receives them can decide to display them in their spheres and profile. 

Two types of people can offer badges: managers and creditors. To assign someone either of these roles, go to the "Members" page. You can not offer yourself a badge.

An organization manager can see which badges have been offered to members by consulting the list of members in the "Admin" section.

*Available with Pro, Business and Enterprise offers

Creation (by managers)

To create a badge, go into the organization "Settings". In the "Badges" section click on "Add a badge" and fill in the requested information: 

an image

name of the badge

a description (optional)

indicate if the badge is active (can be assigned to someone)

You can also modify or delete an existing badge here.

Assign a badge

Once a badge is created, you can assign it:

In an organization sphere, click on the "Give a gift" icon in the message box

Choose the badge to assign

Write a message and mention the recipients

Click on the "Share" button

A new message is displayed in the sphere, with the name of the badge, the image and the recipient(s). 

Users can see which badges they have received in which organizations by consulting their "My badges" section (available by clicking on your avatar, top right of page).

Premium options

You can enable or disable the following options: 

Agenda on the portal (enabled by default, Pro, Business and Enterprise offers)
Sphere members will have an overview of the events created (in the right hand column).

Resource management (Business and Enterprise offers)

Sponsored inserts in the organization (displayed by default)

Members directory (displayed by default)

Email addresses visible in the list of members and visitors (displayed by default)

Do not send email/mobile push notifications for anonymous messages

Authorize message legacy (disabled by default, Business and Enterprise offers)

Create events without a price

Redirection to a portal or global sphere page when someone signs up following an invitation (members homepage by default)

Redirection to a portal or global sphere page when someone connects from an external portal (members homepage by default)

Personalization of interfaces: Color palette

The color palette allows you to personalize several graphic elements within your organization. 

Main color (The cube representing your organization, the title bar of your homepage, as well as the default color for your spheres, will all be in this color.)

Text on a colored background (normally white)

Color of the icons in the header (black by default)

Large titles on the portal (h1, h2, h3) (CMS only)

Small titles on the portal (h4, h5, h6) (CMS only)

Web links (CMS only)

Personalization of interfaces: Portals

You can define a banner in the header and/or footer of the organization portal page.

Personalization of interfaces: Background

You can add a background image or color on the portal. 

You can also personalize the style of the emails sent from Whaller, for communications within your organization. The header banner will be taken into account (if defined), as well as the main color of the organization.

Updated on: 12/05/2023

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