Multi-factor authentication: security key
On Whaller, you can add a physical verification (security key) to reinforce the authentication of your account.
Step 1
To activate your key, go to the " Password & Security " section in your account settings.
![](https://storage.crisp.chat/users/helpdesk/website/4cb45c6b904c6800/334f7bc8-6894-498b-8562-14812e_13rgqwl.png)
Step 2
Define the name of your key, then insert it into your computer.
![](https://storage.crisp.chat/users/helpdesk/website/3e89aa71075cc600/ef61aaf7-b443-4f02-aafc-119c86_lq8nt2.png)
Step 3
Once your key has been added, it will be operational.
Going forward, you will need to use this key, plus your password each time you log in to Whaller.
![](https://storage.crisp.chat/users/helpdesk/website/11429cc31d56de00/e98932a3-d21c-4c15-aff7-53ea45_1o8h467.png)
Step 1
To activate your key, go to the " Password & Security " section in your account settings.
![](https://storage.crisp.chat/users/helpdesk/website/4cb45c6b904c6800/334f7bc8-6894-498b-8562-14812e_13rgqwl.png)
Step 2
Define the name of your key, then insert it into your computer.
![](https://storage.crisp.chat/users/helpdesk/website/3e89aa71075cc600/ef61aaf7-b443-4f02-aafc-119c86_lq8nt2.png)
Step 3
Once your key has been added, it will be operational.
Going forward, you will need to use this key, plus your password each time you log in to Whaller.
![](https://storage.crisp.chat/users/helpdesk/website/11429cc31d56de00/e98932a3-d21c-4c15-aff7-53ea45_1o8h467.png)
Updated on: 11/01/2023
Thank you!